And a couple of days ago when MM was working I said to him "But the alarm has gone quiet on my phone?", he looked at it and said "Do this" which I did but then realised why I had switched it to quiet as it was buzzing every time I pressed a button. He looked and then said "Do this, goto the last item on the list which says 'Extra functions' then switch that off" and now the alarm is properly volumed and I can press buttons without "Click"
Phew