And we were nearly home in the car earlier when someone phoned me. It was a rep from O2 and she talked on. We arrived home and she talked while I sat in the car listening. Eventually I agreed to buy a new phone and it is actually slightly cheaper then the one I already have. Then I could get out of the car and let us in
So just waiting, it should appear in a couple of days, I will transfer my SIM across and it will just work. Apparently