And me and Timmy before we headed gymwards popped into Tesco where a photographer took my pic several times, checked them onscreen and printed 4 copies of the best, passport sized. We paid for the prints but they also gave me a ref number which was all we had to tell them at Passport Office, they said they will send a new passport to this address after we filled in an online form and posted them back my old copy of my old passport too.
And paid them £75 too, petty cash paid it luckily