Yesterday my big Sis phoned.  She was trying to sort out Lloyds TSB after I tried to change my password (for security reasons) and since then it hasn't let me see my accounts etc.  So she had gone to see them, I was shitting myself, but she told 'em what had happened and they said sorry and fixed it.  OK, I still can't see my bank account but they have had to change my account number that I use to get in etc and this is being posted out.